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Debug File Access Problems with Low Level File I/O Diagnostics

Quickly enable server side file I/O diagnostics

Troubleshooting path and file access issues when using the FairCom DB Server can be challenging at times as the files are frequently on a remote system. For example, an end-user has problems opening a file where the end-user copied the data file from a CD-ROM to the hard disk leaving the file marked read-only. When the user attempted to open these files, the open failed with c-tree error 12. The client side application only knows that the server failed to open the file, but not why. A diagnostic option is available to log this information from the server along with detailed operating system error codes, as reasons can be platform specific.

The diagnostic option DIAGNOSTICS  LOWL_FILE_IO icauses the server to log to the server status log, CTSTATUS.FCS, the filename and system error code for failed file open, create, close, delete, and rename operations. 

DIAGNOSTICS LOWL_FILE_IO

This option can be easily and dynamically enabled using the ctadmn administrator utility. From it's initial menu,

  1. Choose option 10, "Change Server Settings",
  2. Choose  option 9, "Change a DIAGNOSTICS Option".
  3. Enter LOWL_FILE_IO and press return to enable this diagnostic.

To later disable the diagnostic, repeat the above steps in ctadmn and enter ~LOWL_FILE_IO.